http://healthcarejobs.utah.edu/feeds/advocate-Salt-Lake-City-UT-jobs/ Custom RSS Feed for advocate-Salt-Lake-City-UT-jobs Thu, 20 Jun 2013 03:51:55 GMT en-us /sites/uuhc/images/uuh-logo.png http://healthcarejobs.utah.edu/feeds/advocate-Salt-Lake-City-UT-jobs/ 720

Requisition Number: 9352 Reg/Temp Regular

Employment Type: Full-Time Shift Day

Work Schedule: .. Location Name University of Utah Hospital

City: SALT LAKE CITY State UT

Department: UUH CST 10R PAT ACCESS FIN SVC

Overview:

As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for facilitating the resolution of funding issues for insured and self-pay hospital patients. Assists patients in collecting and completing the required documents needed to obtain state, or other third-party, financial assistance. Maintains on-going communication and education with physicians, case managers and case workers, and patients, regarding the status of funding. Works with Medical Director, physicians, and billing offices to determine cost estimates for procedures and coordinates patient access to scheduled procedures.

This position is not responsible for providing care to patients.

Responsibilities:

- Interviews and evaluates patients to determine eligibility for assistance programs and helps complete associated forms.
- Explains topics of insurance coverage, treatment costs, prompt pay and financial hardship discounts to patients and family members during catastrophic or challenging life events which may involve, but are not limited to death, amputation and disability.
- Contacts appropriate agencies to obtain information and paperwork necessary to process patients’ assistance applications. These resources can include state caseworkers, banks, social Security Administration, employers, medical facilities, workers compensation administrators, insurance companies, and police departments.
- Establishes and maintains a positive working relationship with patient to meet their needs, ensure process compliance, and resolve outstanding billing issues between physicians, hospitals and insurance companies.
- Follows up with patients who do not qualify for outside assistance to determine financial hardship discount, charity write-offs or payment arrangements.
- Confirms correct insurance information and coordinates efforts with various teams for correct and timely billing.
- Acts as gate-keeper for scheduled procedures wherein patients have inadequate or no funding.
- Coordinates Certificates of Medical Necessity, determines and collects payments due prior to procedure, and communicates ineligibility to physicians and patients when necessary.
- Determines third-party liability in cases of injury or assault and initiates and amends hospital and attorney liens.
- Initiates claim process with third-party payor (i.e.: auto insurance company, worker’s compensation) on behalf of patient when appropriate.
- Schedules intake appointments for new patients and updates patient demographics and registration information as needed.
- Coordinates and manages all financial aspects related to insurance benefit information, authorization, billing and collections.
- Responsible for attending weekly intake meetings.

Knowledge / Skills / Abilities

- Demonstrated potential ability to perform the essential functions as outlined above.
- Demonstrated human relations and effective communication skills.
- Demonstrated knowledge of commercial or government billing requirements, Health Care Financing Administration (HCFA) regulations, and customer service practices.
- Demonstrated knowledge of accounting principles, word processing, and spreadsheets.

Qualifications:

Required

- Four years experience with medical accounts receivable, insurance claims, or equivalency.

Qualifications (Preferred):

Preferred

- Comprehension of Medicaid eligibility guidelines and bilingual language skills may be preferred.]]>Tue, 28 May 2013 00:00:00 GMThttp://healthcarejobs.utah.edu/job/Salt-Lake-City-Patient-Financial-Advocate-Job-UT-84101/2623590/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://healthcarejobs.utah.edu/job/Salt-Lake-City-Patient-Financial-Advocate-Job-UT-84101/2623590/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS

Requisition Number: 9538 Reg/Temp Regular

Employment Type: Full-Time Shift Night

Work Schedule: .. Location Name University of Utah Hospital

City: SALT LAKE CITY State UT

Department: UUH CST 10R PAT ACCESS FIN SVC

Overview:

As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

**This description is only for the Patient Access department**

This position is responsible for a variety of functions within the Revenue Cycle. The incumbent may be responsible to gather insurance information to secure funding, patient registration & check-in. This position routinely works with physicians, case managers, case workers, and patients to resolve issues that arise. The incumbent may collect patient liability money throughout the revenue cycle.

This position is not responsible for providing care to patients.

Responsibilities:

- Completes check-in procedures with may include creation of charts, discussing policies and paperwork with patients, entering information into the computer and directing patients to departments.
- Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing in accordance with hospital, state, and federal regulations and procedures.
- Identifies documents and collects patient responsibility money before or at the time of service. Assists patients with questions about financial arrangements, billing, collections or other policies.
- Schedules, registers and arrives appointments for various ancillary services.
- Depending on the area of assignment the incumbent may also perform some of the following duties:
- Obtains prior authorization from insurance companies for procedures and hospital stays. Escalates to the Financial Advocate team and notifies Physician’s office when authorization is not obtained or benefits are inadequate.
- Follows up on denied claims.
- Corrects and edits registration errors to ensure proper billing.
- Screens for liability insurance benefits for patients and initiates claim processing on behalf of the patient when necessary. May file and amend hospital liens to ensure reimbursement.

Knowledge / Skills / Abilities

- Familiarity with commercial or government billing requirements and Health Care Financing Administration (HCFA) regulations.
- Demonstrated ability to discuss topics of insurance coverage, treatment costs, prompt pay and/or financial hardship discounts to patients and/or family members during catastrophic or challenging life events. Such events may include but are not limited to death, amputation and disability.
- Basic knowledge of accounting, word processing and spreadsheets.
- Demonstrated critical thinking, human relation and verbal/written communication skills.
- Ability to navigate through various hospital software applications.
- Demonstrated ability to prioritize and manage a large workload in stressful situations.

Qualifications:

Required

- Two years experience in a health care financial setting or equivalency.

Qualifications (Preferred):

Preferred

- Bilingual language (Spanish) skills.
- Previous experience with medical insurance and prior-authorizations.]]>Tue, 18 Jun 2013 05:00:00 GMThttp://healthcarejobs.utah.edu/job/Salt-Lake-City-Patient-Access-Representative-I-Job-UT-84101/2675192/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://healthcarejobs.utah.edu/job/Salt-Lake-City-Patient-Access-Representative-I-Job-UT-84101/2675192/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS

Requisition Number: 9543 Reg/Temp Regular

Employment Type: Full-Time Shift Day

Work Schedule: .. Location Name University of Utah Hospital

City: SALT LAKE CITY State UT

Department: UUH CST 10R PAT ACCESS ADMIT

Overview:

As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

** This position for use in Patient Access Departments ONLY **

In addition to the essential functions of the Patient Access Representative I, the level II representative will coordinate bed placement, transfers and other admissions functions.

This position is not responsible for providing care to patients.

Responsibilities:

- Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing in accordance with hospital, state, and federal regulations and procedures.
- Identifies documents and collects patient responsibility money before or at the time of service. Assists patients with questions about financial arrangements, billing, collections or other policies.
- Schedules, registers and arrives appointments for various ancillary services.
- Coordinates placement and admission of patients into the hospital. Also coordinates inter-facility transfers, admissions and discharges.
- Assures accurate admission class and order status for federal compliance and accurate census. Performs regular audits to ensure accuracy.
- Depending on the area of assignment the incumbent may also perform some of the following duties:
- Obtains prior authorization from insurance companies for procedures and hospital stays. Escalates to the Financial Advocate team and notifies Physician’s office when authorization is not obtained or benefits are inadequate.
- Follows up on denied claims.
- Corrects and edits registration errors to ensure proper billing.
- Screens for liability insurance benefits for patients and initiates claim processing on behalf of the patient when necessary.
- Completes check-in procedures with may include creation of charts, discussing policies and paperwork with patients, entering information into the computer and directing patients to departments.

Knowledge / Skills / Abilities

- Familiarity with commercial or government billing requirements and Health Care Financing Administration (HCFA) regulations.
- Demonstrated ability to discuss topics of insurance coverage, treatment costs, prompt pay and/or financial hardship discounts to patients and/or family members during catastrophic or challenging life events. Such events may include but are not limited to death, amputation and disability.
- Basic knowledge of accounting, word processing and spreadsheets.
- Demonstrated critical thinking, human relation and verbal/written communication skills.
- Ability to navigate through various hospital software applications.
- Demonstrated ability to prioritize and manage a large workload in stressful situations.

Qualifications:

Required

- Three years experience in a health care setting or equivalency.

Qualifications (Preferred):

Preferred

- Bilingual language (Spanish) skills.]]>Tue, 18 Jun 2013 05:00:00 GMThttp://healthcarejobs.utah.edu/job/Salt-Lake-City-Patient-Access-Representative-II-Job-UT-84101/2675191/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://healthcarejobs.utah.edu/job/Salt-Lake-City-Patient-Access-Representative-II-Job-UT-84101/2675191/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS